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  1. Home
  2. Student Scholarly and Creative Works
  3. Faculty of Business and Law (FBL)
  4. Electronic Theses and Dissertations Collection (ETD) @FBL
  5. Master of Business Administration
  6. L'ORÉAL'S INTERNATIONAL STRATEGY: THE SUCCESS AND CHALLENGES OF LANCÔME BRAND IN THE CHINESE MARKET
 
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L'ORÉAL'S INTERNATIONAL STRATEGY: THE SUCCESS AND CHALLENGES OF LANCÔME BRAND IN THE CHINESE MARKET

Date Issued
2025-06
Author(s)
Guan, Xin Tong
Abstract
his study analyzes the effectiveness of Lancôme's localization strategy in the Chinese
market, and explores how international brands can win recognition and achieve sustainable
development in a highly competitive market. Against the backdrop of a fast-growing Chinese cosmetics market that is facing the challenges of rising local brands, shifting consumer preferences, and digital marketing, the study employs the Howard Sheth model, combined with in-depth interviews with 16 female consumers, to analyze their purchasing decisions and feedback on localization strategies. The study finds that Lancôme's technological attributes and social media communication have significantly improved brand perception, but the issues of cultural adaptation and price sensitivity still need to be optimized. Consumers generally perceive its high-end technology positioning as contradictory to local needs, and suggest
differentiated pricing, deepening of local cultural elements, and emotional marketing to
enhance affinity. The conclusion suggests that international brands need to find a balance
between ""high-end technology"" and ""local affinity"", and respond to the complex challenges of the market through flexible pricing, in-depth localization and upgrading of the omni-channel experience.
Subjects

localization strategy...

Cosmetics market in C...

Consumer behavior

Lancôme

File(s)
No Thumbnail Available
Name

Master dissertation-Phoebe20250619 - Xintong Guan.pdf

Size

815.91 KB

Format

Adobe PDF

Checksum

(MD5):290c157846eee8ab1052db562bfecedf


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