Evaluating the comments & complaints from Japanese guests and mainland Chinese guests in hotel Okura Macau

Lee, LeandaLau, Fong PengFong PengLau2024-03-252024-03-25201320132013http://library-opac.usj.edu.mo/cgi-bin/koha/opac-detail.pl?biblionumber=173670&query_desc=an%3A20696https://dspace.usj.edu.mo/handle/123456789/4511enUniversity of Saint JosephTheses and Dissertations Master of Business Administration (MBA)Evaluating the comments & complaints from Japanese guests and mainland Chinese guests in hotel Okura MacauMaster Thesis