How emotional labor predicts burnout and work engagement in the differentiated job demands–resources model: The moderating effect of emotional intelligence in hotels in Macau

Brendan C. H. LeiKuok, A. C. H.A. C. H.Kuok2026-02-042026-02-042025-04-03https://dspace.usj.edu.mo/handle/123456789/698610.1080/15332845.2025.2484819How emotional labor predicts burnout and work engagement in the differentiated job demands–resources model: The moderating effect of emotional intelligence in hotels in Macaujournal-article