Tam, In I.In I.Tam31/12/200931/12/2009200920092009http://library-opac.usj.edu.mo/cgi-bin/koha/opac-detail.pl?biblionumber=173784&query_desc=an%3A20696https://dspace.usj.edu.mo/handle/123456789/4386enUniversity of Saint JosephTheses and Dissertations Master of Business Administration (MBA)Master Thesis