Heading for success in government services: a work report on the "Performance Pledge" program and the services of the Macao Immigration Department

Yang, VincentLing, Sio KuanSio KuanLing2024-03-252024-03-25201420142014http://library-opac.usj.edu.mo/cgi-bin/koha/opac-detail.pl?biblionumber=147955&query_desc=kw%2Cwrdl%3A%20Government%20Studieshttps://dspace.usj.edu.mo/handle/123456789/4609enUniversity of Saint JosephThesis and Dissertations Master of Government Studies (MGS)Heading for success in government services: a work report on the "Performance Pledge" program and the services of the Macao Immigration DepartmentMaster Thesis