Effects of service quality on satisfaction of mobile phone customers in Macau

Lau, Yu ShingLim, AlexSou Cheng Teng, DonnaWhitfield, RichardCheong, Kuok KuanKuok KuanCheong2024-03-252024-03-25200520052005http://library-opac.usj.edu.mo/cgi-bin/koha/opac-detail.pl?biblionumber=135129&query_desc=an%3A20696https://dspace.usj.edu.mo/handle/123456789/4451enUniversity of Saint JosephCustomer servicesTheses and Dissertations Master of Business Administration (MBA)Effects of service quality on satisfaction of mobile phone customers in MacauMaster Thesis