Effects of service quality on satisfaction of mobile phone customers in Macau

Cheong, Kuok KuanKuok KuanCheong31/12/200531/12/2005200520052005http://library-opac.usj.edu.mo/cgi-bin/koha/opac-detail.pl?biblionumber=135129&query_desc=an%3A20696https://dspace.usj.edu.mo/handle/123456789/4451enUniversity of Saint JosephCustomer servicesTheses and Dissertations Master of Business Administration (MBA)Effects of service quality on satisfaction of mobile phone customers in MacauMaster Thesis