Yang, VincentLei, Wai TakWai TakLei2024-03-252024-03-25201320132013http://library-opac.usj.edu.mo/cgi-bin/koha/opac-detail.pl?biblionumber=147947&query_desc=kw%2Cwrdl%3A%20Government%20Studieshttps://dspace.usj.edu.mo/handle/123456789/3718enUniversity of Saint JosephThesis and Dissertations Master of Government Studies (MGS)Opportunity and challenge on service delivery reform of public service centerMaster Thesis